Delivery Policy

 

 

We offer free standard delivery within the UK over £100. Standard delivery will take 3 - 4 working days to be delivered.

 

We offer Express delivery within 1 -2 working days if you place your order before 1pm Monday to Thursday. If you place your order after 1pm on Friday your item(s) will be delivered on Tuesday the following week.

Please note, we do not deliver at weekends.

 

You will receive a tracking number and notification of your delivery status through SMS & Email.

 

We always endeavour to deliver your order on time however, there may be factors outside of our control which may delay your order. 

 

If you have not received your order, please contact our customer services team within 7 days on: customer.services@jasperconranlondon.com

 

We currently offer selected international shipping, with delivery charges and timings applicable at checkout.

Please note that Express delivery is not available for offshore addresses (Jersey, Guernsey, Isle of Man, Isle of Wight, Channel Islands, Highlands, Northern Ireland)

 

UK orders are shipped with UPS for Standard and Express deliveries.
International orders are shipped with DHL.

 

During the festive period, orders placed by the 19th December with standard delivery will arrive in time for Christmas.

 

Please note, once orders have been placed the address cannot be amended. This is due to GDPR regulations to protect your details and subsequently your privacy. If you input an incorrect address, please contact Customer Care by emailing customer.services@jasperconranlondon.com and we will try to contact the courier before the item is dispatched, however we cannot guarantee this.

 

Please note, we cannot deliver to PO Boxes.

 

For any further information, please visit our FAQ's page